PAYGO Finansal Teknoloji Hizmetleri A.Ş. - Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions

Support

Frequently Asked Questions

View All

What is the New Generation Fiscal Cash Register?

New Generation Fiscal Cash Register (NG FCR); refers to Fiscal Cash Registers whose technical and functional characteristics are redefined by the Revenue Administration of the Ministry of Finance within the framework of technological development. New generation devices are computer-based devices that can securely transmit data and communicate to the Revenue Administration over the Internet.

Can taxpayers who do not have card sales use NG FCR with EFT-POS feature?

Taxpayers who do not sell with cards such as Debit / credit / meal card etc.; can use a Simple / Computer-Connected FCR device that does not have a POS device, as well as getting devices with EFT-POS feature and using only the cash register feature without opening the POS feature through the FCR company. In order for the taxpayers to receive payment by debit / credit card, they must make a Member Workplace Agreement with the institutions such as Banks etc. in the NG FCR application, as in the past.

Where and How to Buy NG FCRs?

NG FCRs are purchased from the maintenance-repair / sales dealers of authorized FCR companies by presenting identity card. Following the inquiry whether the customer can purchase FCR or not, the query printout is signed by the customer and the sales process is carried out. It is not possible for those who are not taxpayers to purchase NG FCR.

Taxpayers; during the purchasing process of NG FCR, should request the sales dealers to be informed about the usage conditions of the device and the costs that they will have to bear due to the use of the device.

What is the New Generation Payment Recorder Device?

New Generation Fiscal Cash Registers (NG FCR); refers to Fiscal Cash Registers whose technical and functional characteristics are redefined by the Revenue Administration of the Ministry of Finance within the framework of technological development. New generation devices are computer-based devices that can securely transmit data and communicate to the Revenue Administration over the Internet.

Can taxpayers who do not have card sales use NG FCR with EFT-POS feature?

Taxpayers who do not sell with cards such as Debit / credit / meal card etc.; can use a Simple / Computer-Connected FCR device that does not have a POS device, as well as getting devices with EFT-POS feature and using only the cash register feature without opening the POS feature through the FCR company. In order for the taxpayers to receive payment by debit / credit card, they must make a Member Workplace Agreement with the institutions such as Banks etc. in the NG FCR application, as in the past.

Where and How to Buy NG FCRs?

NG FCR s are purchased from the maintenance-repair / sales dealers of authorized FCR companies by presenting identity card. Following the inquiry whether the customer can purchase FCR or not, the query printout is signed by the customer and the sales process is carried out. It is not possible for those who are not taxpayers to purchase NG FCR .

Taxpayers; during the purchasing process of NG FCR , should request the sales dealers to be informed about the usage conditions of the device and the costs that they will have to bear due to the use of the device.

Is A Permission Letter From The Tax Office Required To Obtain NG FCR?

The obligation to go to the tax office for transactions such as NG FCR purchase, registration to the tax office, transfer, scrapping, etc. has been abolished as of 25.12.2015 with the General Communiqué of the Tax Procedure Law No. 465. Taxpayers who want to purchase NG FCR will be able to make their devices ready for use through authorized FCR services after purchasing their devices from their sales dealers.”

Who is exempted from the use of NG FCR in accordance with the TPL General Communiqué No 483?

Among the taxpayers who are obliged to use NG FCR ; year 2016 or subsequent years, in case taxpayers who meet at least two of the conditions :

a) have sales or gross business revenue over 10 million TL,

b) have balance sheet total assets amount over 10 million TL,

c) have balance sheet equity or total equity over 1 million TL and have more than 20 payment recording devices or have the computer system used to issue documents such as invoices etc., get involved in e-Invoice, e-Archive Invoice and e-Ledger applications,

Prefer and comply with e-Invoice and / or e-Archive invoices for all sales, including retail sales,

Ensure that e-Archive Invoices are kept in institutions that are authorized to provide e-Invoice storage services from the RA, following the creation of a copy of the document of e-Archive Invoices; guaranteeing its confidentiality, integrity, and immutability and openness to the access and interrogation of RA, they are not obliged to use NG FCR in retail goods and services sales if they apply to the tax office to which they are affiliated with a petition (as of the date the notification is entered in the tax office records). (see the Announcement Regarding Taxpayers Who Want to Be Exempt from the Obligation to Use FCR in accordance with Article 6 of the General Communiqué of the Tax Procedure Law No. 483) http://www.gib.gov.tr/node/124525 This exemption will also apply to branch offices that will be opened later by taxpayers who meet the aforementioned conditions.

For the taxpayers who start / will start to work for the first time after 1/1/2017 to be exempted from the use of NG FCR , provided that they meet the other conditions stated above, as of the moment of starting the job, it is sufficient to have 20 or more computer systems used for issuing only FCR or documents such as invoice etc, instead of the amounts specified in the first paragraph of this article on the sales, gross business revenue, balance sheet asset size, balance sheet equity or total equity. However; according to the year-end balance sheet and income statements of the year following the year of employment (accounting period), taxpayers who cannot meet at least two of the business size measures specified in this article will be obliged to start using NG FCR in their activities until the end of the sixth month of the following year.
If it is determined that the taxpayers who are exempt from the use of NG FCR do not meet the relevant conditions, do not issue e-Invoice and / or e-Archive Invoice in all sales transactions, or a copy of the e-Archive invoices are not kept in institutions that have permission to provide e-invoice storage services from the Revenue Administration, ensuring their confidentiality, integrity and unchangeability and openness to the access and inquiry of RA, according to the provisions of the aforementioned paragraph, a special irregularity penalty written in the repetitive article 355 of the Law numbered 213 will be applied for each determination, and the permission to benefit from the application given to them by the RA may be revoked. Taxpayers whose permit is revoked, are obliged to start using NG FCR s in retail goods sales and service performance within 30 days (60 in development priority regions) from the date of notification of the cancellation of the permit. Taxpayers, who are exempt from the use of NG FCR , should include the basic information (bank and member merchant number from which the POS is received), regarding the collection of goods sales and service performance made from EFT-POS devices belonging to organizations such as banks etc., in the e-Invoice and e-Archive Invoices they will issue, as specified in the technical guides regarding e-Invoice and e-Archive Invoice applications.”

Who Must Use NG FCR?

According to the Law No. 3100, taxpayers who use the old generation FCR or obliged to use it, are also within the scope of the obligation to use NG FCR . According to the law numbered 3100; first and second class merchants are obliged to use payment recording devices in retail sales of goods and services that do not have to be invoiced. Taxpayers, who are notified by the Ministry of Finance that they are not obliged to use FCR in their activities through General Statements, are not obliged to use NG FCR as well.

Can the taxpayers exempted from the use of NG FCR continue to use the NG FCRs they have?

Taxpayers who issue e-Invoice and / or e-Archive invoices for all their sales and are exempted from the use of NG FCR by fulfilling other conditions as well and who have started to use NG FCR partially in their businesses, can continue to use their existing old and new generation FCR s for the arrangement of the FCR Information Vouchers and electronic documents such as e-Invoice, e-Archive Invoice, e-Ticket etc. issued / given to the customer in electronic and / or paper form, until their financial memory is full or a situation that requires a financial memory change occurs. In the information receipts issued, it is necessary to include information on where and how the e-Archive Invoice, e-Ticket and similar electronic documents issued in the name of the customer and transmitted electronically can be obtained, accessed and viewed. These businesses are not obliged to scrap the old generation and new generation FCR s before their financial memories are filled or before a situation requiring financial memory change occurs. Since all sales transactions should be given e-Invoice and / or e-Archive invoice, in order not to violate the exemption conditions, FCR vouchers should not be issued to customers from NG FCR s, only documents in the form of information vouchers should be issued.

Is it Possible to Transfer Old Generation FCRs to Other People?

As of September 30 2017, when the Tax Procedure Law General Communiqué No. 483 was published in the Official Gazette,

a) Merger, transfer, division, change of shares specified in Articles 18 and 19 of the Corporate Tax Law No. 5520 dated 13/6/2006, and changes in the type of businesses in accordance with the provisions of the Turkish Commercial Code dated 13/1/2011 numbered 6102,

b) Within the scope of the Income Tax Law dated 31/12/1960 and numbered 193, in the event of the transfer of an individual business asset and passives and the death of the owner of an individual business, except for cases of continuing the operation of the business by their legal heirs, it is not possible to transfer old generation FCRs to another person, institutions or organizations. For this reason, in case the business is terminated or transferred for reasons other than the above-mentioned conditions, the old generation FCRs used should be subject to scrapping according to the principles set out in the General Communiqué on the Law on the Obligation of Value Added Taxpayers to Use Payment Recording Devices Serial No. 60.”

What Are The Documents That Can Be Issued In NG FCR?

The taxpayers using NG FCR will issue:

• NG FCR sales receipt, in cash sales, ,

• Integrated NG FCR sales receipt, which also includes the bank slip, in sales made with debit / credit cards,

• NG FCR Information Slip, in the sales documented with invoices, in the sales of goods given for the meal receipt / meal card, in the documentation of the amounts received in the form of pre-collection (advance payment) before the delivery of the goods or the service, in the parking lot entrance transactions, Invoice / e-Invoice / e-Archive Invoice collection transactions, to their customers as stated in the “”NG FCR Information Slips Technical Guide””. In addition, due to the fact that NG FCRs are computer-based smart devices that can communicate securely via the internet and can transmit financial information electronically to the RA, the necessity of working in integration with other software systems for retail goods and service sales and the obligation to issue documents from both other systems and NG FCRs for the same transaction, provided that invoices, expense slips, entry and passenger transport tickets, producer receipts, self-employment receipts and documents other than the FCR receipt, included in the scope of Law No. 213, can be issued from old generation FCRs and NG FCRs with computer connection system has been introduced with the General Communiqué of the Tax Procedure Law No. 483, as of 1/7/2018 provided that a) They contain the mandatory information that should be included,

b) A sample of the issued documents being kept in the relevant electronic memory units of the FCR in a way that can be distinguished by document types, and

c) Financial information related to these documents are also shown in FCR financial reports, Since it is not possible to issue these documents from the FCRs whose software updates have not been made, in order for these documents to be issued from the FCRs; the software update must be requested from the relevant FCR company and also the FCR companies must have made the necessary updates made on the related FCR software and made it available to the taxpayers. In accordance with other regulations made by our Ministry, in cases where documents are required to be issued as electronic documents (e-Invoice, e-Archive Invoice, e-Ticket, e-Waybill, e-Self-Employment Receipt, e-Producer Receipt etc.), certainly the relevant documents will continue to be arranged in the format, standard, method and technical specifications specified in the relevant legislation and technical regulations, and to be forwarded and / or reported to the Revenue Administration and to be stored, NG FCRs, and old generation FCRs which are computer-connected systems, can be used to create these documents, to transmit them electronically to their addressee and, if necessary, to provide the paper printouts to the addressee. In this case, it is necessary to ensure that the financial information regarding the aforementioned electronic documents are also recorded electronically in the FCR financial reports via Information Slips.”

How Long Can NG FCRs Be Used?

NG FCRs, which are started to be used by taxpayers, can be used until their financial memory is full or until a situation that requires a change of financial memory occurs. But it is not possible for the mentioned devices to be subject to financial memory change, and they should be subjected to scrapping according to the procedures and principles stipulated by the legislation.

Is it Possible to Transfer NG FCRs? Has A Special Procedure To Follow In The Execution Of The Transfer Transactions been Determined?

Used (activated) NG FCRs can be sold or transferred to another taxpayer who is obliged to use NG FCR. The sales or transfer of the used NG FCRs are carried out through the authorized services of FCR companies. Taxpayers who want to sell or transfer the NG vs they use, make a written application to the authorized services together with the buyer. Before the sale / transfer transaction is carried out, the authorized services enter the TIN of the buyer on the website of the Revenue Administration and inquire whether the buyer is an active taxpayer and an obliged to use NG v. As a result of this inquiry, the device is sold / transferred to the active taxpayers who are found to be obliged to use NG FCR. Following the inquiry, it is ensured that the last “”Z”” report containing the financial data of the seller, which is registered on the device until the moment of sale / transfer in NG FCR, is received by the authorized services and transmitted to the RA Information System. Based on the invoice to be issued by the seller, the device is delivered to the buyer together with the user manual and license, of which the relevant parts will be filled by the authorized service.

The authorized service performs the sales / transfer process of the device by entering information about the NG FCR subject to sale / transfer together with information about the seller and buyer on the relevant screen of the FCR TSM Center and the seller activates the device on behalf of the buyer by closing the activation record. Authorized services cannot, in any way, change or remove the financial memory of NG FCR during the sale / transfer of used devices. Used NG FCR sales / transfer and activation records, which are made by authorized services as explained above, are sent to RA IS collectively by FCR TSM Centers electronically until 12 AM at the end of the day.”

How Will Scrapping Procedures of NG FCRs Be Carried Out? Which Procedure Will Be Followed For Scrapping Old Generation FCRs?

In the event that the taxpayers scrape their devices for reasons such as quitting the job, excluding the obligation to use FCR, purchasing a new NG FCR and similar reasons (the taxpayers who do not want to scrape the new generation FCRs should bring their new generation FCRs to “”Off”” status through their authorized services), the scrapping processes of NG FCRs are carried out by the authorized services of FCR, which is the manufacturer of the device. During the scrapping operations; it is ensured that the last “”Z”” report containing the taxpayer financial information registered in the NG FCR is received by the authorized services until the device is scrapped and transmitted to the RA IS electronically. Following this, the device is scrapped by deducting the scrap annotation on the “”NG FCR Activation List”” kept in the FCR TSM Center. The license of the scrapped device is cancelled. The device in question cannot be repaired and sold or used again.

From the date when the obligation to use NG FCR starts, the old FCRs subject to the Law No. 3100 on the Obligation of Value Added Taxpayers to Use Payment Recording Devices cannot be used and are scrapped within 90 days. Scrapping operations are carried out according to the explanations made in the fourth part of the FCRD General Communiqué with Serial No. 60 published in the Official Gazette dated 15/5/2004 and numbered 25463. However, the service record, financial memory report and FCR plate issued during the scrapping operations can be handed over by the taxpayer to the relevant tax office or sent by the taxpayer or service by mail.

What is the Procedure to Follow in case need for NG FCRs Service and Devices Fail?

It has been specified in the “”Revenue Administration External Hardware and Software Communication Protocol GMP-3″” that because POS devices belonging to food card companies are used in the collection transactions of retail goods and service sales, it is essential to use them in an integrated and connected manner with NG FCRs (https://ynokc.gib.gov.tr/UploadedFiles/Files/GMP3_v5_0_02082018.pdf ). According to the above-mentioned document; while installing the application software of meal card / voucher companies on EFT-POS-enabled FCRs is the principle, it is also possible to use POS devices developed by meal card / voucher companies specific to the application, by pairing them with Simple / Computer-connected FCRs, within the framework of the principles and procedures specified in the GMP-3 protocol, under the authority and responsibility FCR manufacturers. The software related to the applications of the meal card companies must be installed on the YN ÖKCs with EFT-POS feature or they must ensure that the meal card POS devices are paired with the Simple / Computer-Connected NG FCRs according to this protocol until 1/10/2018. In this context, taxpayers who have made agreements with meal card companies and member merchants can either install application software for meal card POS on NG FCRs with EFT-POS feature or they must use external meal card POS devices with Simple / Computer-Connected NG FCR in conjunction with the pairing rules specified in this protocol.””

Which Taxpayers Have No Obligation to Use NG FCR?

“As it is known, taxpayers other than first and second class traders and those excluded by the Ministry; not covered by the Law No. 3100, are not obliged to use NG FCR. In this context;

* Business Profit Owners Taxed in Simple Procedure,

* Self-Employed,

* Agricultural Income Owners,

* Owners of Securities and Real Estate Investments,

* Other Earnings and Revenue Owners,

* Those who earn wage income,

* First and second class traders who do not sell retail goods and services (For example: wholesalers)

Taxpayers who are excluded from the obligation to use the FCR in accordance with the General Communiqués published by the Ministry of Finance

(https://ynokc.gib.gov.tr/UploadedFiles/Files/okckullanimindanmuaftutulanlar.pdf) As stated in Article 6 of the Tax Procedure Law General Communiqué No 483 published in the Official Gazette dated 30.09.2017 and numbered 30196; among our taxpayers who provide certain business sizes, those involved in e-Invoice, e-Archive Invoice, and e-Ledger applications and prefer to issue e-Invoice and/or e-Archive Invoice for all their sales, are exempted from the use of FCR, provided that they meet other technical conditions specified in the relevant section of the Communiqué. “””

Is it Mandatory to use NG FCR in Invoice Collection Transactions?

The procedures and principles for invoice collection transactions with NG FCRs are explained in section 9.5. titled DATA SHEETS TO BE ISSUED IN INVOICE COLLECTION TRANSACTIONS in the guide “”TECHNICAL GUIDE ON THE PROCEDURES AND PRINCIPLES ON THE DATA RECORDING DEVICES OF THE NEW GENERATION PAYMENT RECORDS”” published on our website within the scope of the new generation FCR applications, as follows: a) In the event that no additional fee is charged in the invoice collection process, in the invoice collection transactions performed using NG FCR and without receiving additional fees/commissions from the customer (invoice collection transactions of invoice collection centers that collect invoices belonging to other institutions or organizations) “”Invoice Collection Information Slip”” (No. 7), whose example is included in the guide annex, will be issued from NG FCR and given to the person who makes the payment. VAT will not be calculated over the amounts in the information receipts gathered in this way, and the “”INVOICE COLLECTION”” phrase will be written after the taxpayer and receipt information at the top of the information receipt, followed by the phrase “”NO FINANCIAL VALUE”” and “”Z No, Ekü No, MF Code”” will appear at the end. For the collection of invoices made without any additional fees/commissions from the customer, the invoice with VAT within the framework of the general principles must be issued to the institution whose invoice is collected for later receivables accrued under the names, fee, commission, turnover premium, etc from the institutions or organizations whose invoices have been collected. This information slip will include Institution, Date, Number, Subscriber Number, Amount information of the invoice collected separately; (in case of collecting more than one invoice, it is possible to include the information of each invoice separately on the same information receipt) and in case the collection is made using a Bank or Credit Card, Banking transaction information will also be included. It is possible to arrange this information voucher in the collection of invoices that belong to the taxpayers themselves and whose costs will be collected later, in this case, the name of the institution and the date and number of the previously issued invoice will be written in the “”Collected Invoice”” information section of the information voucher. In collections related to more than one pre-arranged invoice; the date and number of each invoice collected will be written separately in the respective field or the date and number of the “”Invoice Collection List”” with serial and order number, showing the date, number, amount, amounts of collected invoices, and customer information (name/title, TIN, if any) will be written in the field entitled date and number of the collected invoice.

b) In the Event of Receiving Additional Fees in Invoice Collection Procedures; In invoice collection transactions performed using NG FCR by collecting additional fees/commission from the customer (invoice collection transactions of invoice collection centers that collect invoices belonging to other institutions or organizations), no information vouchers will be issued, instead, a FCR slip (No. 8 FCR slip), whose example is included in the guide annex issued within the framework of the general principles, will be issued.

In this FCR receipt, VAT will not be calculated over the invoice collection amount, instead, VAT will be calculated over the additional amount of the fee or commission received from the customer.

In this FCR receipt, the Institution, Date, Number, Subscriber Number, Amount, and the Commission Amount (if more than one invoice is collected, it is possible to include the information of each invoice separately on the same FCR receipt ) of the invoices collected separately will be presented, and in case the Transaction is done using a Bank or Credit Card, Banking transaction information will be available in an integrated manner.

How Should the Basis of Use of NG FCR be on Roadside Parking Lot Enterprises?

In the parking lot enterprises that are obliged to use NG FCR, “”Parking Entrance Information Slip”” (No. 6), whose sample is included in the annex of the technical manual, should be issued by the NG FCR during the entrance/registration process of the vehicle in the parking lot. On this information slip; The name, surname/title, address, phone number, TIN, date, time, receipt number, license plate information of the car park operator, and the car park entry date and time information are available. After the taxpayer and receipt information at the top of the information receipt, the “”PARKING ENTRY”” phrase will be written in the type of the information receipt section, and the “”NO FINANCIAL VALUE”” phrase will be written at the end (before the Z No, Ekü No, MF Code). While the car leaves the parking lot; the parking entrance information receipt must be converted into an NG FCR slip with a financial value, considering the amount of fee calculated according to the entry and exit time. On the NG FCR slip, which has a financial value to be issued at the end of the parking service; the date, time and the number of the parking entrance information receipt must also be included.

Can taxpayers who are not obliged to use FCR optionally use NG FCR?

Those who sell retail goods and services but are excluded from the obligation to use FCR by the Ministry of Finance and corporations exempt from corporate tax can optionally use NG FCR. However, since those who are exempted from the use of FCR by meeting the conditions in Article 6 of the General Communiqué of the Tax Procedure Law No. 483 are required to issue e-Invoice and/or e-Archive Invoice in all their sales, including retail sales, they can only use the existing or new NG FCRs to carry out the collection transactions and to issue invoice information receipts. As long as a FCR slip is not issued from these FCRs, the exemption provided to the taxpayer will continue.

Entrance (Cinema, Theater, Amusement Park etc.) Can NG FCR be used in the issuance of tickets?

According to the Law numbered 3100; first and second class merchants are obliged to use payment recording devices in retail sales of goods and services that do not have to be invoiced. However, in accordance with “”The obligation to use payment recording devices does not apply to those dealing with activities determined by the Ministry of Finance and Customs.”” verdict presented in Article 1/3 of Law No. 3100, a General Communiqué on the Law on the Obligation of Value Added Taxpayers to Use Payment Recorders with Serial No. 2 was published in the Official Gazette No. 18732 dated 21.4.1985 by the Ministry of Finance. According to the explanations in the 2nd part of the General Communiqué in question, it is stated that there is no obligation to use the FCR in “”Services provided in return for an entry ticket””. With respect to these explanations, taxpayers are not obliged to use FCR exclusively for services documented with an entrance ticket, such as cinema, theater, sports competition, etc. However, even if they are not obliged for these services, the taxpayers who wish may optionally use FCR. Also as it is known; the provision “”The Ministry of Finance is authorized to determine the procedures and principles for using a payment recording device to calculate and pay the entertainment tax for places entered with a ticket, without being bound by the above conditions.”” has been added to the end of the second paragraph of the 21st article of the Municipality Revenues Law numbered 2464 along with the 17th article of the Law numbered 5281, and based on this authorization, with the General Communiqué on the Law on the Obligation of Value Added Taxpayers to Use Payment Recorders with Serial No. 63 published in the Official Gazette dated 12/02/2005 and numbered 25725 of the Ministry of Finance, if requested, the taxpayers, who show domestic and foreign movies in cinemas, are allowed to issue the entrance tickets with payment recording devices approved by our Ministry. According to the explanations made in the General Communiqué of the Tax Procedure Law numbered 426, taxpayers who want to take advantage of this opportunity to issue entrance tickets with FCRs, must use new generation FCRs. Within the framework of these explanations, although there is no obligation to use FCR; according to the explanations made in the General Communiqués of the Tax Procedure Law No. 426, taxpayers who will prefer to use FCR from the date when the obligation to use the new generation FCRs begins (In case the financial memory of the old generation FCRs in use is full or a situation that requires a change of financial memory occurs and it is desired to continue using the FCR; they need to be replaced with new generation fiscal cash registers within 30 days (60 days in priority regions in development)), are also subject to this obligation. For this reason, businesses that choose to continue using FCRs in their activities must use the new generation FCR from the date of the new generation FCR usage obligation.

How will the cash register device post-sales technical support services be?

7/24 post-sales support services are offered throughout Turkey in case of Call Center Service Request (0850 532 2 777) or by contacting our Authorized Services.

Which banks' credit card applications does PAYGO SP630 ECR support?

It works in coordination with BKM TechPOS software. It supports all credit card transactions such as online/offline sales, installment sales, provisioning, return, and point usage of 13 public and private Turkish banks operating in Turkey that are linked to the ICC TechPOS applications.

What are the applications that PAYGO SP630 ECR supports other than the banks?

Many corporate applications such as Food Cards, Bill Payment etc. are provided. Existing and developable approved applications can be installed and updated remotely on the device.

How long is the PAYGO SP630 ECR warranty period?

Two years

How much does PAYGO SP630 ECR weigh?

It can be carried easily with its weight of only 360 grams (including battery).

What is the outer diameter of the PAYGO SP630 ECR paper roll?

Paper roll diameter: 40mm, Paper diameter: 58mm, Roll inner diameter: 12mm, Paper: White, Thermal

Which payment methods does PAYGO SP630 ECR support?

Card payment transactions are made with PCI PTS 5.x and EMV Level 1, 2 security standards. It supports Contactless/NFC, Smart Chip Card, Magnetic Card and Cash payment methods.

What communication preferences does the PAYGO SP630 ECR have?

You can use your device uninterruptedly with Ethernet/GPRS/3G/2G wide communication options. Your transaction speed may vary depending on the infrastructural communication coverage reception levels of the operator / telecommunication companies.

Can the PAYGO SP630 ECR be used both on desktop and mobile with menu options?

It can be used both as desktop and mobile.

Which GSM operator does the PAYGO SP630 ECR work with?

It works with all GSM operators operating in Turkey.

Does PAYGO SP630 ECR have a GSM line and is there a communication fee?

Yes. SIM cards are free to use on devices running bank applications.

Can I change the SIM card in PAYGO SP630 ECR with another operator or SIM Card?

The SIM card is delivered free of charge during the initial setup in your cash register with bank application installed. If you experience a SIM card-related device communication problem depending on your location, you can contact our call center (0850 532 2 777) and get information on the subject.

Can the PAYGO SP630 ECR User Screen-Keypad Be Customized?

It has the first customizable touch keypad in Turkey.

Is the PAYGO SP630 ECR drop resistant? When dropped and malfunctioned, is it repaired under warranty?

It has passed tests in TSE and is resistant to falls. However, malfunctions that may occur due to falls are repaired within the scope of user error outside the warranty.